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‎09-30-2018 06:32 PM

HP Recommended
Product: Hp touchsmart 300-1223
Operating System: Microsoft Windows 7 (64-bit)

Hello everyone. I will try my best to explain . I had windows 7. It was somehow forcing me to upgrade to windows 10.  (I think because I was having problems connecting to wireless internet but in safe mode I used hot spot)     So I did it. It worked about 3 months. The computer started to run slow. I cleaned and deleted a lot of files I did not need. I think I uninstalled norton's virus and it all went downhill. I wanted to restore back to when computer was working. I never save a backup of windows 10. It restored to windows 7, from scratch. It worked a for about an hour and blue screen and dump files came on.  I want to install  new windows an move on.  I cant log in to no windows OS, no f11. Only bios. I put in windows 10 new install and key and activate key and it tells me I need a place to put windows.

 

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