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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-29-2020 08:41 PM

HP Recommended
Product: HP Envy 6055
Operating System: Microsoft Windows 10 (64-bit)

I just purchased this new HP ENVY 6055 and noticed after setup that the only control panel light that is lit is the WIFI.   The others are not lighted and I have to use a flashlight to even tell what buttons are available more or less what they do.  The manual does show the button functions but I can't even see the buttons without using a flashlight.

 

Is there a way to turn on the control panel button lights?

 

Are there any sticky decals available to show which buttons perform said function?

 

I tried the latest firmware update but my printer was already up-to-date.  Perhaps a firmware update is needed to trun the button light on.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
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