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‎01-13-2022 12:52 AM

HP Recommended
Product: Thunderbolt Dock 120W G2
Operating System: Microsoft Windows 10 (64-bit)

Thunderbolt Dock 120W G2 firmware update failed. version 1.0.71.1

It was offered by HP support assistance app. 

Now even if I run G2 firmware update outside of support assistance app, it fails to detect a thunderbolt controller and so cannot proceed with the update. The dock is still charging the laptop and USBs are working but display ports are not.

Anything I can do at this point?

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