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‎03-28-2022 03:39 AM

HP Recommended

Hi, are there more people which encounter a issue with updating the Studio P5 in Poly Lens Desktop

 Updating software progress bar keeps at 0% and a message appears with Software Update failed.

In the background a DFU file has been downloaded.


image

note: the current firmware is 0192 and the new firmware is 0194
Software has already removed and installed again, but that did not solve the issue.
Updating of other Poly item as headset where successful. 

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