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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-09-2017 02:18 AM

HP Recommended
Product: EliteBook 8560W
Operating System: Microsoft Windows 8.1 (64-bit)

Good morning,
I have a problem with my 8560w.
I turn it on, after 1 second goes out, then it comes back on itself and starts the operating system.
The light on the power button is always off.
If I remove the power supply and the battery is completely discharged, at power on i have a bios problem message.
I replaced the bios battery but i have same error.
To not have the bios error at power on, I need the battery charged and have to pull out the bios battery.
Can someone explain the reason for this malfunction, and how can I fix it?
Thank you.

2 REPLIES 2

‎03-22-2017 09:29 AM

HP Recommended

I have not specifically had this issue, however i recommend updating to the latest bios version and see if the issue persists.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071172&swItemId=ob_167585_1&swEnvOid=405...

I am an HP employee

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‎03-25-2017 09:13 AM

HP Recommended
@Thomas_R wrote:

I have not specifically had this issue, however i recommend updating to the latest bios version and see if the issue persists.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071172&swItemId=ob_167585_1&swEnvOid=405...

I have updated the bios long time ago but the problem remained.

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