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HP Recommended
HP Elite x2 1012 G1
Microsoft Windows 10 (64-bit)

The AutoRotate Feature doesn't appear at all.

i'm running a clean installation of Windows 10 PRO 64bits (corporate image).

All OS updates are done. All drivers are installed via SoftPAQ and HP Support Assistant.

I can´t autorotate the screen and even this option on charms screen or display settings is not available as you can see by the screen captures attached. 

Any help?

charm.jpgsettings.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Problem Solved.

Go to support page http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=8741948&swLangOid=8&swEnvOid=4192

and download Intel Sensor Hub Components Driver  

I noticed that Softpaq Download Manager didn't warn or detect any missing drivers. Even Hp support assistant didn't warn about any missing drivers or updates.

View solution in original post

3 REPLIES 3
HP Recommended

If the keyboard is attached, Windows 10 believes this is a clamshell laptop and disables auto-rotate. At least, it does on my unit. if you remove the keyboard it should disable the lock on auto-rotate automatically

I work for HP. However, all opinions and comments are my own.
HP Recommended

The autototate option doesn't show up even when i'm in tablet mode with no keyboard. I've tried eveything and still the same. Nothig changes.

HP Recommended

Problem Solved.

Go to support page http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=8741948&swLangOid=8&swEnvOid=4192

and download Intel Sensor Hub Components Driver  

I noticed that Softpaq Download Manager didn't warn or detect any missing drivers. Even Hp support assistant didn't warn about any missing drivers or updates.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.