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- Even after 15 days my Business Class laptop not get repaired

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05-09-2017
02:40 AM
- last edited on
05-09-2017
07:04 AM
by
kevin-t
Will you take 15 days to repair this laptop.
We have been thrown from post to pillar for the past 15 days.
Problem in the laptop hinges.
Product Name : HP ProBook 440 G2
Serial Number : [Personal Information Removed]
Product Name : L9V63PP#ACJ
Warranty Expires : 15- October-2018
Can't you have a process to follow the complaints and repairs. How long you want me to wait.
Need proper response about this case / complaint / service.
1. Tell me what are all the steps you took to resolve / repaire this laptop.
2. Why it is taking such a long time to get it repaired.
3. When will i get the laptop.
4. Why you made us to wait for 15 days.
Yours
Sridhar K
