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‎08-13-2016 09:59 AM

HP Recommended
Product: HP ProBook 4530s Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

been trying to access drivers section all morning, but it keeps saying

"Could not open page

(Error: system-websrv_unavail)"

 

after i choose my OS, no matter which OS i select.

 

Is something going on or is it just me?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-13-2016 10:04 AM

HP Recommended

Hi:

 

Yes, I believe there is a problem.  I have been able to access it on and off today.

 

The good news for you is that your notebook is also listed on the consumer PC download site, so you can get the drivers and software you need from this link.

 

http://support.hp.com/us-en/drivers/selfservice/HP-ProBook-4500-Notebook-PC-series/5060880/model/506...

View solution in original post

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6 REPLIES 6

‎08-13-2016 10:04 AM

HP Recommended

Hi:

 

Yes, I believe there is a problem.  I have been able to access it on and off today.

 

The good news for you is that your notebook is also listed on the consumer PC download site, so you can get the drivers and software you need from this link.

 

http://support.hp.com/us-en/drivers/selfservice/HP-ProBook-4500-Notebook-PC-series/5060880/model/506...

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‎08-13-2016 10:12 AM

HP Recommended

Nice, thanks. what i don't get is, i searched on google, and it brought up 3 matches for drivers at hp.com, and none of them were to the Consumer site. If HP knows there is an issue, couldn't they just temporarily redirect people to the consumer site?

Maybe they just haven't got it set up to be able to do so, but it would be a good idea...

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‎08-13-2016 10:13 AM

HP Recommended

You're very welcome.

 

I doubt HP knows there is an issue, and with it being the weekend, you can bet it won't be fixed until late in the morning on Monday.

 

They work on left coast time.

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‎08-13-2016 10:16 AM

HP Recommended
always problems on the weekends...
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‎08-13-2016 10:17 AM - edited ‎08-13-2016 10:17 AM

HP Recommended

You know what?

 

I take that back...I think I remember seeing a message on the business support site notifying users of the site being down for maintenance this weekend.

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‎08-13-2016 10:29 AM

HP Recommended
i probably bypassed that as i was using a google link...
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