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‎01-11-2017 03:44 AM

HP Recommended
Product: EliteBook 8460p
Operating System: Microsoft Windows 10 (64-bit)

Hey Guys,

 

I have a HP EliteBook 8460p with a weird problem. Sometimes I can't turn on the notebook with the regular power button. But the weird thing is that I can power it up every time with the Internet shortcut button on the top right. It brings me up to my bios and when I press ENTER it boots to Windows.

 

I disassebled the laptop completely to look for possible failures but didn't find any problems.

 

What could it possibly be? I'm using the original HP Battery and Charger.

 

Kind regards,

Mitchel

2 people had the same question
3 REPLIES 3

‎06-03-2017 02:27 PM

HP Recommended

Try to release the staic power it will fix the issue.

 

Remove Battery from the system -> Press and hold power button for 30 sec- > Reconnect ac adpter and battery then try to power on. It should fix the issue

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‎10-20-2018 11:39 AM

HP Recommended

PRODUCT: HP 8460p 

OPERATING SYSTEM: Microsoft Windows 10 pro (64 bit)

I have try the procedure that you suggest but still having a poweup problem and can still power up thru the internet shortcut button. 

do you have any suggestion to fix the issue

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‎11-04-2019 11:52 AM

HP Recommended

I have the same problem.  Did the battery pull and hold down of power button several times.  Have all updates applied and windows 10 at latest version. Anyone have a solution?

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