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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello

I have this laptop

Serial xxxxxxxxxx

Product H6E35EA#BED

AMD Elite Quad-Core A8-4500M 1,90 GHz

AMD Radeon HD 7640G + HD 8750M Dual Graphics

 

It worries me a high temperature processors, see screenshots:

http://prntscr.com/2f7858

http://prntscr.com/2f7909

http://prntscr.com/2f78gl

http://prntscr.com/2f7a9w

 

Since the laptop under warranty, I sent it to an authorized service partner for Serbia

NET Computer Engineering 
Novi Sad, Braće Ribnikar 52
Tel: +381 (21) 421 111

 

After a few days they returned my laptop back, indicating that it is all right.

I still have the same problem!

 

My question is

1.Are these normal CPU temperature up to 76 degrees(*C/Celsius)-measured with the program AIDA64

2.What does the package with other programs that move through 100 degrees celsius

3.If the temperature is not OK, what to do after I sent the laptop for service but the problem is not solved.

 

thank in advance

with respect Goran Kekez, Serbia

 

 

P.S. For your security, I have removed the serial number from your post - that's information you probably don't want to make publicly available. - HP Forum Moderator

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hello
Here I let you know that I solved my problem.

Searching the net, reading various forums, etc. I found the detailed features of this processor. Its maximum operating temperature is 100 degrees.
http://www.cpu-world.com/CPUs/Bulldozer/AMD-A8-Series%20A8-4500M.html

And do something else to reduce the temperature a little bit of your CPU.
Go to Power Settings, Change Plan Settings, Change Advanced Power Settings.
Then, Processor Power State, then Maximum Processor State, It'll be on 100% probably. Knock it down to about 90%.
I reduced the temperature to 17 degrees, with no noticeable drop in performance.
This was before: http://prntscr.com/2jtf4x
This was after: http://prntscr.com/2k349b

Temperatures were measured under the same conditions and with the same program.

View solution in original post

6 REPLIES 6
HP Recommended
Hi,

Thank you for using the Forum.
In regards to your concern about overheating, could you physically feel the temperature? If it is only the temperature showing from the GPU/CPU then that should be normal.
Also third party program for testing might not be accurate.

Please also take note of the environment you are using the notebook.
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HP Recommended

Thanks for your reply
Computer physically not too hot, I suppose that these programs do not measure the exact temperature.
So the temperature showing AIDA64 to 76*C is normal?

PS. laptop stands in cooler pad.

HP Recommended

What kind of programs do you use?

 

My i7 can handle up to 105 degrees celsius.  My previous i5 would shut down to prevent damage once it passed 105.  This only happened when I was playing graphic intensive games.  At this point, your laptop would burn you if it was on your lap.

 

Depending on what programs you have running, I believe 75 is fairly normal when you're running some programs.  Running photoshop and doing batch processes pushes the cpu temperature up.  Sometimes virus scanners also do that.  Keep an eye out in your task manager to see what is using your CPU.

HP Recommended

@SSJDENG, Here I measured it with AIDA64 Exteme
http://prntscr.com/2jtf4x

That's when I play a game e.g. World of Tanks, CPU temperature as you see going up to 79 degrees C.

Laptop is always on cooler pad.

 

When not playing games the CPU temperature are some 40 degrees.

HP Recommended

That's perfectly normal then if you are playing games.  It's like doing exercise; walking-slow heartrate, running- faster heartrate.  I've used some external coolants, they only help by 5-10 degrees give or take.

 

I played TF2 and it would push the cpu temperature close to 95.  That was on my i5 from 3 years ago.  Newer computers will handle the load better ( but again, it depends on the game's requirements) and generate less heat.

HP Recommended
Hello
Here I let you know that I solved my problem.

Searching the net, reading various forums, etc. I found the detailed features of this processor. Its maximum operating temperature is 100 degrees.
http://www.cpu-world.com/CPUs/Bulldozer/AMD-A8-Series%20A8-4500M.html

And do something else to reduce the temperature a little bit of your CPU.
Go to Power Settings, Change Plan Settings, Change Advanced Power Settings.
Then, Processor Power State, then Maximum Processor State, It'll be on 100% probably. Knock it down to about 90%.
I reduced the temperature to 17 degrees, with no noticeable drop in performance.
This was before: http://prntscr.com/2jtf4x
This was after: http://prntscr.com/2k349b

Temperatures were measured under the same conditions and with the same program.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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