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HP Recommended

Hi, 
I have an HP Zbook Studio G10
The laptop is unable to find the GPU for the workstation
It was only able to detect the integrated graphics but not the other GPU
Even after installing Driver from the HP support page and restarting the device, It still did not detect the GPU
When attempting to disable the hybrid graphics card via BIOS
The steps found within Support page
Bios > f10 > Advanced > Built-in Device Options 
The Graphics option was not found to proceed to Discrete Graphics.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

As I suspected, your ZBook Studio G10 only has the onboard Intel graphics adapter.

 

Below is the link to the parts list.

 

HP PartSurfer

 

Here's the motherboard part number and description:

 

N51004-601
SPS-MB UMA i7-13800H WIN

 

UMA = Unified Memory Architecture = Onboard Intel graphics.

 

A  ZBook Studio G10 with a Nvidia graphics adapter would have a different motherboard description.

 

Here's a ZBook Studio G10 product number that has the NVIDIA RTX A1000 6GB Laptop GPU:

 

HP PartSurfer

 

The motherboard part number and description is:

 

N50983-601
SPS-MB DSC RTXA1X6GB i7-13800H WIN

 

DSC = Discrete video adapter and in this case, the NVIDIA RTX A1000 6GB GPU.

 

View solution in original post

3 REPLIES 3
HP Recommended

What's the product number of your notebook?

 

Not all ZBook Studio G10's come with a discrete graphics adapter.

HP Recommended

Hi Paul, 
Thank you for the quick reply!

The product number is P/N 894D9UT#ABA
Is there a way I could confirm the specs?

HP Recommended

You're very welcome.

 

As I suspected, your ZBook Studio G10 only has the onboard Intel graphics adapter.

 

Below is the link to the parts list.

 

HP PartSurfer

 

Here's the motherboard part number and description:

 

N51004-601
SPS-MB UMA i7-13800H WIN

 

UMA = Unified Memory Architecture = Onboard Intel graphics.

 

A  ZBook Studio G10 with a Nvidia graphics adapter would have a different motherboard description.

 

Here's a ZBook Studio G10 product number that has the NVIDIA RTX A1000 6GB Laptop GPU:

 

HP PartSurfer

 

The motherboard part number and description is:

 

N50983-601
SPS-MB DSC RTXA1X6GB i7-13800H WIN

 

DSC = Discrete video adapter and in this case, the NVIDIA RTX A1000 6GB GPU.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.