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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-13-2016 06:53 AM

HP Recommended
Product: HP ELITE X2
Operating System: Microsoft Windows 10 (64-bit)

Hi! I've a great problem. I've activated HP Drive Encryption with no fingerprint access and my tablet dowsn't recognize my password. I can't login and I don't know how to enter in the BIOS. How can I do a hard reset?

Thanks!

1 REPLY 1

‎03-16-2016 08:49 AM - edited ‎03-16-2016 08:49 AM

HP Recommended

Hard reset document

http://support.hp.com/us-en/document/c01684768/

 

 

You will need to contact HP directly for your issue. See the following web document for contact options.

http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/home/

 


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