Is it normal to feel hot under the laptop and under the processor?

[Ssowvik]

Laptop body under the processor is quite hot. I've cleaned the vents and fans, but still feel heat.
Temperature of processor is 46-48 Degree Celcious when idle and 72+ Degree Celcious when I play games. My laptop has AMD Radeon R7 M340 GPU.
My friend is using a pavilion laptop, but I never felt his laptop hot.

What Should I do?

[Dragon-Fur · Accepted solution]

@Ssowvik

If the notebook is in trouble, and assuming it is otherwise healthy, it will warn you and then shut down if it is "hot".

What to do:

Suggested by  visruth in your previous Thread > Invest in a decent cooling pad

If you don't want to run the Cooling pad on your notebook's power, invest in a Powered USB hub > plug in the cooling pad.  If you purchase a nice cooling pad with an On/Off switch, you just need to remember to switch off the cooler when you are done using it.

More:

1. Elevate the notebook - do not block the vents!
2. Do not run the notebook on your lap, on a pile of clothes, on a carpet, on your bed.

• When the notebook is used on a flat surface (like a desk), place the computer in a "laptop stand".

One Example (of many such devices):

AmazonBasics Ventilated Adjustable Laptop Stand

Finally:

Set the system for performance and not "looks":

Control Panel > icon view > System > Advanced System Settings > tab Advanced >

Under Performance > Settings > Adjust for best performance > OK

(Visual effects, processor scheduling, memory usage, and virtual memory)

Commentary

Probook is not a gaming computer -- if you have the budget to consider a new system, buy a computer built and configured to play games:  large internal cooling system, high end graphics and CPU, lots of RAM...

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[Ssowvik]

I've clened the vents from HP customer service.
But still facing the heat issu.
My laptop is 2 months old but I'm feeling more heat than before.

[Dragon-Fur]

@Ssowvik

Cleaning is not the issue - certainly not on a two-month old computer unless you are running the poor thing in a dirt closet.

The computer is not a gaming machine -- you may be pushing the resources past "normal use".

You may need a cooler to keep the computer cool when you run it hard.

OR there is something wrong 

OR there is something else that HP can do

There is no help for it then, take advantage of your computer's nice warranty:

Submit Case - Notebooks

Open HP Customer Support - Laptops >

Enter your precise Model / Product name in the space provided and Click Search icon

OR

Select 1 > Narrow your Selection >> Click on the icon for your notebook type / series

When your computer’s page opens > Click last tab (on the right): Get Help from HP

OR

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USA / Canada

Fill in form (explain issue / provide information) and submit to receive Case Number and Contact Information

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