-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Mute LED on touch button wrong colour HP ProBook 6455b

Create an account on the HP Community to personalize your profile and ask a question
10-27-2016 06:26 PM - edited 10-27-2016 06:35 PM
hello I have a HP ProBook 6455b Notebook running windows 10 and the LED Color for the Mute button is always orange regardless if mute is on or off. I happen to think when volume is muted it should be orange, but when volume is off mute or volume is up high the color should be light blue - is there any fix/patch for this please?
Thanks.
Solved! Go to Solution.
Accepted Solutions
11-10-2016 06:19 PM
Thank you for your reply.
Resetting BIOS to factory defaults didnt fix it.
The IDT driver you pointed to aborted saying the hardware did not support the software so it aborted.
Howevever I dowloaded SP48147 IDT Software/Drivers and it looks like its fixed now as it should be, and goes from orange to light blue when the volume is off of mute now.
11-10-2016 12:10 AM
Dear Customer,
Please go BIOS tapping F10 Key and restore BIOS to defaults. After restart, check if the issue is fixed.
If not try installing IDT Audio Drivers from the below link:
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_151294_1
You may aslo try updating the BIOS: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4174255&swItemId=ob_157479_1&swEnvOid=406...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
11-10-2016 06:19 PM
Thank you for your reply.
Resetting BIOS to factory defaults didnt fix it.
The IDT driver you pointed to aborted saying the hardware did not support the software so it aborted.
Howevever I dowloaded SP48147 IDT Software/Drivers and it looks like its fixed now as it should be, and goes from orange to light blue when the volume is off of mute now.