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HP Recommended
probook 470 g3
Microsoft Windows 7 (64-bit)

The hardware buttons at the top which allow me to control volume, brightness etc have no effect on my new laptop.  Please help !

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try reinstalling the HotKey driver on the following link.

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834523&swItemId=ob_176103_1&swEnvOid=405...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Try reinstalling the HotKey driver on the following link.

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834523&swItemId=ob_176103_1&swEnvOid=405...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I believe this has been fixed by installing the hotkey driver for my laptop 

 

1) Go to the HP driver download page, select your laptop and os (be accurate)

2) Look under Software-Solutions

3) Look for the HP Hotkey Support download

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7834523&swItemId=ob_176103_1&swEnvOid=405...

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