-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Warranty dates do not tally with my purchase dates

Create an account on the HP Community to personalize your profile and ask a question

04-13-2017 10:52 AM
Hi there I tried linking my serial number and product number of my laptops with my hp passport, but that does not seem to to work.
The warranty checker start date november 2014 but we bought them in october 2015, so we are a year out. How do I update these, and am I able to link them to this hp passport account.
Thanks for your time.
All the best
Matt
04-13-2017 11:18 AM
Hi melton ,
In this to get you warranty to be update please do contact the HP support line of your country with the Proof of purchase with the serial number on it .
So that they would work on it and get it updated .
HP Worldwide Telephone Numbers
http://h10032.www1.hp.com/ctg/Manual/c00047049.pdf
Also as you have the the passport account you can raise a request throught the support case management .
r-K
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!
I am an HP Employee
