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HP Recommended
pavillion 15-n200se touchsmart
Microsoft Windows 10 (32-bit)

hi,when i type some of the letters get replaced by numbers. it works fine when i use the on screen keyboard and when i use external key board. For ex when i type a i get 1 ans when i type s i get 2. i have switched off numlock and it is not helping.

1 REPLY 1
HP Recommended

Hi @AMASKAR

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are having an issue with the keyboard on your computer.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2eAwv2U

 

Let me know how it goes and you have a great day!

 

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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