HPDM 4.7 Update BIOS on T620

[Safraz]

Looking for information (ie. Instructions) for deploying Bios Updates for 100 Thin Client T620 on HPDM 4.7

[Chen_HPDM]

Basically you have to use File & Registry template to deploy some files to the device, then execute command to remotely update BIOS.

For different platforms (ThinPro5, WES7, WES8, etc), you have to use different tools, you can download them all from t620 product site.

Here are some pics used to update t620 BIOS to 2.08 (NOT the latest one), just for your reference.

For t620 with ThinPro5

For T620 with WES7 image

[Safraz]

what did i do wrong? I attach my log 

[Chen_HPDM]

Do you have a space between hptc-bios-flash and /tmp/L40_0208.bin? Could you please double check the command in your template? From what I see in the log files, it seems there is no space between two strings.

If that's not the case, please check the current BIOS version of your T620 unit, and see if the command could be executed locally.

[Safraz]

This  hptc bios flash tool only work in thin Pro 5 not 4.4  ---- we try to execute command locally and it did not work 4.4 but it work only in Version 5.0.  

[Chen_HPDM]

For ThinPro4, you have to use the ami-flash under /usr/sbin

1. Get bios ROM files from softpaq

2. Deploy HPBIOS.ROM to /tmp

3. fsunlock

4. sudo /usr/sbin/ami-flash /tmp/HPBIOS.ROM

5. Reboot on task completion

Please try above steps locally on a test machine before making DM template use for production.

[Adrian_Brugger]

Hi Chen,

I can get most of this to work except for the actual BIOS update. I can distribute the bin file, and run the commands but it just doesn't update. If I use an XTerminal window the same commands work fine. Even a bash script called via the XTerminal doesn't work for the exact same bin file.

BIOS settings using hptc-bios-cfg work fine but I need to update the BIOS on a number of older devices for the cfg to work properly...

Any ideas?

[Chen_HPDM]

Hi Adrian,

Assume you're trying to update Bios on t620 with ThinPro image, so 

- What's the image version of your thin client?

- What is the HPDM version you're using?

- is there any error message on DM console when the "command just doesn't update"? 

Can you try and add a   

export DISPLAY=:0

before running the hptc-bios-flash /tmp..bin?

[Adrian_Brugger]

Hi Chen,

Sorry, I didn't give much info about my problem....

It's both T520's and T620's and they are running ThinPro T6X52011 and being managed by HPDM 4.7 SP1. There are no error messages and the tasks show as completed successfully in HPDM.

I had just resigned myself to doing a massive walk around with a USB key in hand and while trying to limit the number of keystrokes I had to enter at each terminal managed to figure out what the issue is.

Fo me, the hptc-bios-cfg doesn't appear to work with a directory being specified for me. ie hptc-bios-flash /tmp/L41_0105.bin regardless of whether fsunlock was run or whether I am already in the /tmp directory. Changing to the /tmp directory in the terminal or bash script first and then running hptc-bios-flash L41_0105.bin wihtout a directory specified works fine. When it fails I get an error stating that the checksum is corrupt during the first stage in the update.

My current working template copies the bin file to /tmp, runs a chmod 777 /tmp/* and then runs the following bash script:

cd /tmp
hptc-bios-flash L41_0105.bin
exit 0

which appears to work.

[Chen_HPDM]

Wise choice to add chmod..

Glad to see it finally works in your environment. 🙂