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‎04-28-2021 03:17 AM

HP Recommended
Product: EliteDesk 800 G4 SFF
Operating System: Microsoft Windows 10 (64-bit)

I'm faced with an issue after the Windows 10H2 upgrade.  

HW  :  Elitedesk 800 G4 SFF with double HP AMD Radeon R7 430 and 4-5 monitors

With some financial application used (i.e. Bloomberg) we have display issues on several windows (part of the windows it remains black or invisible).  The drivers are all upgraded with the latest version provided by HP.

For sure the problem is with the graphic card or graphic memory because using the desktop in remote desktop mode or using the integrated graphic card  there are no problems.

 

 

 

2 REPLIES 2

‎06-09-2021 06:00 AM

HP Recommended

Unfortunately no answers, no suggestion.  The issue still persist.  After incident opened to Bloomberg and Microsoft, no indications.

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‎06-09-2021 11:32 PM - edited ‎06-09-2021 11:33 PM

HP Recommended

the HP r7 430 card is a  Direct Rebrand of the  R7 240 OEM / R7 340 cards

 

try the latest AMD drivers that have been released for your card as they are newer than the HP one

 

https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-r7-series/amd-radeon-r7-200-seri...

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