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Honor Student
Posts: 3
Member Since: ‎04-21-2017
Message 1 of 3 (65 Views)

HP Device manager - task is kicked by task

Product Name: T510
Operating System: Microsoft Windows 7 (32-bit)

Hi,

We currently have a lot of thin clients that are domain joined.

So i am building a sequence that  removes them from the domain, updates the Citrix receiver and making different file and registry changes.

I have tested that it works when I execute the single tasks one at a time, but when gathering them in a sequence it fails.

 

Here is the error

ErrorCode: 14004062, Error Detail: Canceled by user., Error Info:  Task 00000250022222222 is kicked by Task 00000250022222222.

 

So the task is kicked by it self? This specific task is just making registry changes. I tried setting a pause in the beginning of the task, but that doesn't help.

 

Any ideas on how to solve this?

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Teacher
Posts: 135
Member Since: ‎11-20-2008
Message 2 of 3 (55 Views)

Re: HP Device manager - task is kicked by task

Are you using a WOL Task in that Template Sequence?

If yes it might kick out itself when the HPDM Console Settings has WOL enabled too (I attached a screenshot).

 

If not also there could be an active Rule creating this issue?

 

If that's not it I would suggest to open a case to verify this issue at www.hp.com/support

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Honor Student
Posts: 3
Member Since: ‎04-21-2017
Message 3 of 3 (40 Views)

Re: HP Device manager - task is kicked by task

Hi,

I don't have a WOL task in the sequence. 

But the task "_Update agent" is part of the sequence - do you know if there is a WOL task in that?

 

 

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