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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Compaq dc 7800p convertible
Microsoft Windows 7 (32-bit)

Getting Error.

 

2215-EIT Failure. VA boot record read failure.

Ensure drive with VA image is installed correctly.

 

how to solve the issue and its urgent

 

Regards,

 

Yogesh Parate - IT Engineer.

5 REPLIES 5
HP Recommended

@YogeshParateit

 

Hello;

Allow me to welcome you to the HP forums!

 

Problems like these are most often the result of a failed hard drive, so you need to run the HP hardware
diagnostics to check if the drive has died.

If your PC is new enough to support UEFI, you can use these steps: http://support.hp.com/us-en/document/c00439024

If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just
press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...

HP Startup Menu.jpg


3) press the Function key for testing the hard drive (usually F2) and let it run.

Please report back the test results.

 

IF the drive has not died, then you might be able to repair the boot records but you will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.

You will need to create something known as a Win7 Repair CD. This will repair the boot loader files, and if that is the problem, your PC will boot OK after that. This can be obtained (for a fee) from this link: http://neosmart.net/blog/2009/windows-7-system-repair-discs/

When you download this file, it will be an ISO file.

To make a bootable CD from it, you will need to download and install ImgBurn: http://www.imgburn.com/

Once you have that installed, run it, select the option "Write image file to disc" and select the ISO file you downloaded, and point it to a blank CD.

To make a bootable USB stick from it, you will need to download and install RUFUS: https://rufus.akeo.ie/

Once you have that, run it, in the Device entry, use the pulldown to select the USB stick. Down near the bottom right, where is says "Create a bootable disk using", select the ISO file you downloaded.
-------------------------------------

Boot from the media you created, and follow the directions in this link: http://www.sevenforums.com/tutorials/681-startup-repair.html

You will probably have to run Startup Repair three times for it to fix all the boot loader problems.

When done, your PC should boot OK. If it does not, there is a more serious problem.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

dc7800 is not a laptop...

HP Recommended

You STILL need to test the drive -- and the UEFI procedures will work the same, whether or not your PC is a laptop or desktop.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

dc7800 quickspecs

 

there was no UEFI back in the days of Windows Vista

HP Recommended

Correct -- and if you go back and reread my post, I provided an alternative if your PC is not new enough to support UEFI.

 

You should run the drive diagnostics instead of investing your energy in arguing with me ...



I am a volunteer and I do not work for, nor represent, HP
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