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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2017 01:50 PM

HP Recommended
Product: HPt620 pro

We tried to set it up and find citrix is not connecting us.  So i would like to start over to the intitial setup screen options and have our companies IT people come in and do this.  Any ideas?  I hit f10.. it took me to a menue but it does not seem I can factory reset anywhere there. 

3 REPLIES 3

‎03-06-2017 01:56 PM

HP Recommended

I figured it out.. 🙂

‎03-06-2017 05:17 PM

HP Recommended

Tell us what worked for you.

 

‎03-06-2017 05:20 PM

HP Recommended

Not knowing the machine was the issue.  I deleted the existing Citrix account establised and then logged out.  That brought up the other options again.  Now to figure out how to use this thing.  Apparently purchased a machine with no windows system. 😞  I need Windows 8 pro

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