T510, HPDM, trying to deploy, get Error Code 14000072, Child process failed

[Maclovin]

Hello!

I've recently set up HP Device Manager 4.5 with Service Pack 4.

It's actually working quite nicely. I can configure the thin clients, upload the image to the HPDM server.

I see every single thin client.

But, when I deploy thin client image to any client, I get Error Code 14000072, and Failed.

I need to get this fixed. I got a million thin clients (mild over exaggeration), and don't want to do this manually.

Any advice on what to do? I am stuck here. I've been all over the Internet searching for a solution.

[Evans_Conforti]

Are you able to se what version the client agents are? If they are below 4.5 update them using the builtin template.

[Jeffxu]

Would you please check if you had below action before?

1. Used Easytool to capture or deploy image in the t510

or  

2. Had fail imaging task in the t510

You can try to search if there is update.ini file in the t510 OS. If there is, backup it and delete it in the t510. Resend deploy imaging task to recheck the issue.

BTW, if the issue relates with update.ini file, it seems HPDM v 4.6 will fix it and it will be available at the end of this month.

[srivastawam]

I am having the exact same error with my deployments. I am imaging devices from Thin Pro 4.4 to Thin Pro 5.2 . Since this is tobe done in two steps where in first I image them with T6x50034 to move it to Thin Pro 5.2 and then send down the actual 5.2. Unfortunately, devices are failing with this error code during the first step itself.  Any suggestions will be of great help. 

[Chen_HPDM]

Before the first step, please make sure the DM agent on your ThinPro 4.4 is updated to the latest verion.

Please provide the DM Version you see from DM Console, and DM Agent version from ThinPro 4.4 OS.