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‎04-22-2024 06:07 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello All,

 

Unable to see letters while entering laptop password 

 

Device name Rithvik
Processor 13th Gen Intel(R) Core(TM) i7-1355U 1.70 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Device ID 108A82CB-B88C-4D1B-AFD2-2165CFE4FD80
Product ID 00342-22208-12003-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

Category:
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1 REPLY 1

‎04-25-2024 04:22 AM

HP Recommended

Hi @Rsandeep,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

It sounds like the display brightness might be too low. If you're unable to see the letters while entering your laptop password, try increasing the display brightness. 

 

On most laptops, you can do this by pressing the "Brightness Up" key, usually located on the keyboard. It's often represented by a sun icon labeled "F1" or "F2." If you're using an external monitor, check the brightness settings on the monitor as well. 

 

If you're still unable to see the letters, let me know, and we can explore other solutions.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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