(part number: T4K77EA#A2N) package content

[Ali_I_Wafa]

Hi Dears

I've bought an workstation (part number: T4K77EA#A2N)

I've received it without graphic card.

The seller informed me that the workstation is delivered from HP without graphic card!!
Is this normal and how can I check the contents of this part number

thank you in advance for your care and support

[TheOldMan]

The Z440 Workstation is a Business class PC and can be purchased with or without a graphics card option.  If you bought this used, as it seems, the original PC configuration might have not included a graphics card or it was removed.

HERE IS THE MANUAL for that model line.  Page 7 discusses the graphics card available slots.

[Ali_I_Wafa]

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@TheOldMan wrote:

The Z440 Workstation is a Business class PC and can be purchased with or without a graphics card option.  If you bought this used, as it seems, the original PC configuration might have not included a graphics card or it was removed.

HERE IS THE MANUAL for that model line.  Page 7 discusses the graphics card available slots.

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Thank you for your reply, actualy the workstation is brand new and when I received it the box was open and one of the expansion slotes covers was not there. I need to be sure if this part number (T4K77EA#A2N) is shipped including graphic card or not before taking any action against the seller

[TheOldMan · Accepted solution]

Well, not exactly "brand new" if the box was open.  Here is a site listing that model:

http://www8.hp.com/uk/en/products/monitors/product-detail.html?oid=12198199

You can see an internal view.  Does your look like that one inside?

[Skylarking]

One would expect the seller should have a description of what he was actually selling... and in that description one would think it should detail the specifications of your purchase, including but not limited to the CPU, your graphics card (if it was included) and many other components and the OS.

As mentioned in earlier posts, the workstation can be ordered without a PCIe graphics card but then i think it must come with a processor with on chip graphics (to provide your viewing pleasure).

If the seller only listed HP z440 workstation "T4K77EA#A2N" then that's not definitive enough. But it's likely HP support may be able to provide you with what was actually shipped for your specific system if you provide them with the serial number for your new toy.

HP also provides a warranty check web page where you can find out the status of the warranty on your new workstation by entering the serial number on the page. When the warranty info is provided on the web page, further warranty details can be found by clicking the serial number within the identifier field. In this way you can at least find out when the warranty start date was defined within HP's system (which presumably should not be before you actually bought it unless it was indeed a second hand machine).

Unfortunately there is no HP page that i am aware of that lists the "as delivered components" for your specific system. Dell on the other hand has such a page but HP seems like it does not. Others forum users may know of such a HP web page and enlighten us both

PS: @TheOldMan link within his post above indicates T4K77EA workstation includes a Xeon E5-1620 V4 CPU which according to intel ark site does not include embedded graphics; so i'd say the workstation must have come with a PCIe graphics card but the question may now be which one?