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Honor Student
Posts: 3
Member Since: ‎02-21-2017
Message 1 of 2 (323 Views)

HP INSTANT PRINTING WIN 10 PROBLEM

Product Name: T790
Operating System: Microsoft Windows 10 (64-bit)
Hi everyone, my name is Sabin and i have a problem with my HP INSTANT PRINTING SOFTWARE , it just hangs on startup, freezez when i try to start it no matter the version, this happened since when i upgraded my laptop to windows 10, PLEASE SOMEBODY HELP ME IF YOU ENCOUNTERED OR KNOW THIS PROBLEM, THX YOU ALL
CHEERS!
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Member Since: ‎08-09-2015
Message 2 of 2 (111 Views)

Re: HP INSTANT PRINTING WIN 10 PROBLEM

@Sabinandrei

 

The likely problem is that the HP software did not get updated when you Upgraded to Win10.

 

This HP page has links to the current version: http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=pl_111490_3

 

You should download and install that and retry the printing.

Good Luck

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