windows store: "server stumbled"

[francky]

hi guys!

i recently bought the hp spectre 360 but however its has some little problems such as: my windows store can't open. every time i try to open it it says "the server stumbled we all have bad days" then it auto closes.

secondly i have a small problem with te keyboard. i happens sometimes, like twice a day.

when i switch on the computer the keyboard is not active at all and i have to switch it into tablet mode then convert it in the normal position in order for it to work!

would anyone please help me fix these issues otherwise this computer is very excellent and i would absolutely recommend it to everyone!

thanks!!

[SDJL · Accepted solution]

Hi @francky,

Welcome to HP Forums! I have read your post and wanted to help.

I understand that you have problems with Windows Store and keyboard.

Here is a link may help with the Windows Store issue: http://www.thewindowsclub.com/the-server-stumbled-windows-10-store

Please try the document below to troubleshoot the keyboard issue:

HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 10, 😎

Let me know how it goes.

If this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon.  You can click the thumbs up icon to show gratitude!  🙂 
 

Regards,