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11-19-2010 02:14 PM - edited 11-19-2010 02:40 PM
More than 13 million customers have already found the solutions to their questions via HP’s online Consumer Support Forum. This is why we’re proud to announce that the HP Consumer Forums have been recognized with a Forrester Groundswell Award for the use of social technologies to support customers.
Whether you are an avid user of the forums or a first-time visitor, we’d like to take this opportunity to thank our customers for the role they play in making the forums a success. In fact, there are now more than 460,000 forum posts on a myriad of technology topics, a powerful resource for HP customers.
We are also excited to announce that for the first time, HP customers will be able to seamlessly access the forums directly from their mobile devices. With HP’s Mobile Consumer Support Forum, there are no apps to download and it’s accessible from ANY smart phone.
More information on the Forrester Groundswell Award and new HP mobile support functionality can be found in the official press release
If you would like to read more here is a link to the Forrester blog
Cheers to you HP Forum customers!
HP Forum Admin
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