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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-21-2012 10:38 AM - last edited on ‎01-22-2014 10:56 AM by Retired

HP Recommended

Hi Everyone,

 

Please be sure to follow the following process when posting to this board:

 

Start a new thread in the customer escalations board
 
Subject line:
 
•Customers handle
•Subject line of the original thread
•Ex: Hugo1: Re: Officejet Pro 8500 problems with scanning
 
Body of email:
 
•Copy the thread URL
•Copy the body of the thread
 
Post in the original public board that we escalated the thread
 
•“I saw your post and forwarded it to the right people a for their review. You should hear back from someone shortly via private message on this Forum.”
 
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I worked for HP.
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