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‎04-16-2024 08:02 AM

HP Recommended
Product: T830

Dear colleagues,

a customer had a T520 for years now and printed with an older
HPGL 2 driver (installed years ago) and all has been working fine.
Now the T520 has been replaced with a T830 and the mess began.

Now there are massive problems with missing parts of the plot.
Often (not always) the first view inches of the leading edge and a small
piece on the side is missing/won't get printed.

We use the PCL3 driver.

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2 REPLIES 2

‎04-16-2024 05:15 PM

HP Recommended

Have you tried using the HPGL2 driver HP offers for this product.

 

https://ftp.hp.com/pub/softlib/software13/printers/COL86426/win-x64-hpgl2-drv.exe

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-17-2024 12:10 AM

HP Recommended

Oh sorry,

 

I've forgot to mention that first we used the HPGL 2 driver because it had been working

with the old T520 just fine. But with  the HPGL 2 driver (new version installed from the T830 driver

site) i always had the problem. So I've installed the PCL3 which seemed to work properly.

But the problem still occurs.

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