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HP Recommended
Latex 360
Microsoft Windows 10 (64-bit)

I had changed the print heads to get better prints, when the printer was doing the print head alignment I noticed that the yellow coming from #5 was printing darker than the #6 yellow.

 

I also printed the test plot that shows the jet lines health and got the same results... 

 

I tried cleaning the heads 4 - 5 times, re ran the color calibration 3-4 times, and yes it was printing dark yellow on the calibration.

 

I finally changed the #5 head again and now half of the #5 is dark yellow and half light yellow....

 

Is this a print head issue or head cables or?????? I am at a loss on what to do. 

1 REPLY 1
HP Recommended

Hi,

 

Here is the link for the Lates Support Forums

 

h20435.www2.hp.com/t5/HP-Latex-Forum/ct-p/HPLatexForum

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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