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- HP Community
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- I have got sound (audio) problem on my HP Pavilion

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02-09-2017 06:18 AM
Hello their,
Please give me your advice what should I do to solve the problem (the audio system deffect on my Pavilion laptop).
Thank you in advance for your kind support.
Kalebe
02-09-2017 03:12 PM
Welcome to the HP Forums!
I understand you have audio issues on your HP laptop,
I'll be glad to help you out, however, for an accurate solution I will need more details:
What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Could you elaborate on what exactly is it that you need help with, is it low volume, distorted sound, no sound, etc...?
Have you attempted any steps on your own before posting on the HP Forums?
When was the last time it worked without these issues? Have you attempted a system restore?
Which operating system are you using?
Please reply with the details for further assistance.
Eager to help!
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
