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Honor Student
Posts: 4
Member Since: ‎12-22-2012
Message 1 of 6 (310 Views)

I have no sound on my HP Envy 1520t

Product Name: HP Envy 1520t
Operating System: Microsoft Windows 10 (64-bit)

Do not have any sound.  Volumn is up.

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Provost
Posts: 83,161
Member Since: ‎07-13-2010
Message 2 of 6 (298 Views)

Re: I have no sound on my HP Envy 1520t

Hi:

 

See if installing this W10 audio driver gets the sound to work.  Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

Honor Student
Posts: 4
Member Since: ‎12-22-2012
Message 3 of 6 (275 Views)

Re: I have no sound on my HP Envy 1520t

I can't seem to find the W10 audio driver.  Can you send a link? Thanks!

Provost
Posts: 83,161
Member Since: ‎07-13-2010
Message 4 of 6 (264 Views)

Re: I have no sound on my HP Envy 1520t

Hi:

 

I did send the link above.  sp71717.exe

Honor Student
Posts: 4
Member Since: ‎12-22-2012
Message 5 of 6 (257 Views)

Re: I have no sound on my HP Envy 1520t

I downloaded  sp71717.exe and still no sound. 

Provost
Posts: 83,161
Member Since: ‎07-13-2010
Message 6 of 6 (254 Views)

Re: I have no sound on my HP Envy 1520t

The only other suggestion I can offer would be to see if this works...

 

Go to the device manager and click to expand the Sound, video and game controllers device category.

 

1. Select the IDT High Definition Audio CODEC under that category.

2. Select Driver tab.

3. Click Update Driver... button.

4. Select  -> Browse my computer for driver software.

5. Select -> Let me pick from a list of device drivers on my computer.

6. Select  High Definition Audio Device (Not  IDT High Def...  this is important.) and click Next.

    A warning message may appear,  but click Yes.

7. Windows has successfully updated your driver software.

8. Restart the PC.

 The key is step 6.

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