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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
23-d104er
Microsoft Windows 10 (64-bit)

Product Name: 23-d104er
Operating System: Microsoft Windows 10 (64-bit)
running windows 10 64bit 1703 16179  wiped out IDT audio settings and will not let you install or fix.

The new windows 10 is shutting it off.

 

Driver sp 71717 is not installed, does not work
Anyone know how to fix.

2 REPLIES 2
HP Recommended

Hi,

 

Have you tried to re-install driver for Windows 8.1 ?

 

          http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64878.exe

 

The run update from Device Manager.

 

Regards.

BH
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At me the OS WINDOWS 10 64bit 1703 16179 is installed. The driver sp64878.ehe it is not installed. Writes your system does not meet the requirements necessary to install this update. Update process terminated (9998)

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