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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-28-2017 02:48 PM

HP Recommended
Product: ProOne 600 G2
Operating System: Microsoft Windows 10 (64-bit)

The machine said it was shutting down a few days ago.  After it shut down (because of updates) it would not turn on.  After unplugging it for a few minutes it turned back on but the microphone does not work.  I tried skype but it says there is a problem.  The devicde manager shows no errors.

 

I updaded the conexant driver and it still does not work.

 

Any suggestions?  Should I remove the drivers for all audio and install them again?  Anyone know why the windows update did this?  (not sure if it was the anniversary update)

 

Any help will be greatly appreciated.

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