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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2017 04:48 AM

HP Recommended
Product: HP Pavilion Desktop - 510-p020
Operating System: Microsoft Windows 10 (64-bit)

 

Dear All,

 

I need your help with the following issue below;

 

The device does not appear to be plugged in .Check the connection, plug in the device, then click next.

 

On clicking next, the following problems were found:  Audio services not responding;  The speaker, headset or headphone is unplugged.

 

I am pained and sad that a newly bought product (HP Pavilion Desktop - 510-p020 ) which I love as a brand does not come with an in-built sound.

 

Is there a way out of this besides plugging in a headphone or external speaker device?

 

Regards,

1 REPLY 1

‎04-28-2017 06:26 AM

HP Recommended

Welcome to the forum!.  Built in sound is not the norm for a desktop unless it is an All-in-One.  THE SUPPORT PAGE for the model indicated lists:

An internal speaker is not included with integrated audio. External speakers or headphones are required to hear sound.


I'm not an HP employee.
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