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‎04-26-2024 10:27 PM

HP Recommended
Operating System: Microsoft Windows 11

my hp pavillion tp01-2234 sparked on the inside when i connected into the headphone jack it burned out my reciever as well. after the first time i returned the pc and got a new one and a new reciever plus new wires and it happened again. does anyone know what is causing this?

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2 REPLIES 2

‎04-27-2024 03:32 AM

HP Recommended

@arcaraz 

 

Headphone jack is NOT a line-out therefore it is NOT compatible with Line-in on your receiver wiring could cause short circuit.

 

Regards.

BH
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‎05-02-2024 11:52 AM

HP Recommended

Sparking and burning out equipment when connecting to the headphone jack suggests a serious electrical issue with the PC. It could be a faulty internal component, wiring issue, or improper grounding. I recommend contacting HP support immediately to investigate the problem thoroughly and ensure your safety. Avoid using the affected equipment until the issue is resolved to prevent further damage or potential hazards.

 
 
 
 
 
 
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