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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-05-2017 08:53 AM

HP Recommended
Product: Touch smart 600 1420 uk
Operating System: Microsoft Windows 10 (64-bit)

Two short one long bleeps but computer started after a few restarts. Now nothing happens on th screen, Everything sounds good on start up and fans etc but nothing on screen but screen definately good. What can I do to repair video card if this is the problem? My computer is currently in Spain and thus would like to mend myself if possible.

 

thanks

 

adrian

1 REPLY 1

‎04-05-2017 09:56 AM

HP Recommended

It isn't necessarily the video adapter module that is the culprit.

 

Failed memory and not making it past the POST (power on self test) will result in a black screen as well.

A failed motherboard will also result in a black screen.

 

HP is in Spain and Portugal and they do have Service Centers there.


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