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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-03-2017 12:32 PM

HP Recommended
Product: HP 3420 AIO
Operating System: Microsoft Windows 7 (64-bit)

I had a student lock a computer using the 'Power On Password' "feature" on this computer.  How can I reset it?  The hash key does not show when I try to enter the password after 3 times. 

2 REPLIES 2

‎03-03-2017 12:45 PM - edited ‎03-03-2017 12:47 PM

HP Recommended

@cpomplun

 

password.JPG

 

HP Pro 3420 All-in-One PC - Motherboard - Leon - Motherboard Viewer

 

https://h20574.www2.hp.com/results.htm?SID=5154815&MEID=D08CD100-9E3D-4652-993C-3BCD57713106

 

REO

‎03-03-2017 12:49 PM

HP Recommended

I see that, but what pins to I short to reset the CMOS?

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