08-28-2010 08:04 PM
My HP computer keeps crashing. I have the information I will post to see if anyone can help me figure out why is doing it.
Its and HP running windows 7 64 bit.
The Model is E9220Y
Here is the error message
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
The computer will run in safe mode. I did try a restore point but it crashed when it restarted and started windows normally.
Any help out there would be awesome.
08-29-2010 10:45 AM
Are you using a particular application when the PC crashes?
Does the Event Viewer log show any critical errors?
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