-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Desktops (Archived)
- HP EliteDesk 800 G2 65W

Create an account on the HP Community to personalize your profile and ask a question

02-17-2017 05:18 PM
I have just bought second hand a HP Elite 800 G2 65W, for the first few days the machine ran like I was promised, fast.
Today when I tried to boot the maching up it stuck at the first screen and would not move onto the login screen.
I have re-installed Windows 10 but although the machine is now working it is very slow
Is it possible to return it to HP in the UK to have it fixed?
According to the information on the HP support screen the machine said the machine was only built
in 2016
Is there a telephone number where I can contact them to explain my problem and details of where to return it, I realise that there may be a charge for this repair
02-17-2017 05:37 PM
Here is the contact info for HP Support outside of the US: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
The United Kingdom (English) page has some phone numbers.
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
Good Luck
I am a volunteer and I do not work for, nor represent, HP
