HP Pavilion p6-2462eo no video output

[martinnielsen92]

Hi i got this pc from a friend that didnt use it anymore since they got a new one. They took the harddrive out of course so i just put a new one in. Odly enough The computer will have it fans spinning + harddrive and the LED's would light up and the my moniter just went to sleep. I tested both the cable and moniter and they worked fine on my main pc. So i tred taking out the GPU and put a working in and still the same. I tried all kinds of troubleshooting. Reseating memory sticks and jumpers and everything. I also reseated the CMOS battery. At some point i got it to display the no bootable devices screen. and managed to install windows 10 and boot. But i never saw the post screen or anything it woudl remain black until it reached windows. I tried going to bios by holding Shift and press restarted and going into bios from there but when it restarted it was just blank again and nothing. I also tried the onboard gpu but the same. So i hope you are able to help me with this issue since i could use this pc since it got decent specs.

[A4Apollo]

Hey there! @martinnielsen92, Welcome to HP forums.

I understand that you are unable to get boot/post screen on your windows.

Don't worry I will try to help you out.

Kudos to you for trying out the steps before reaching out to us.

Did you make any hardware or software changes to your PC?

Please try the steps recommended below.

Remove or disconnect all discs and devices from the computer, except for the mouse, keyboard, and monitor.
Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the BIOS Setup tool opens.
Under file select restore defaults. Press yes to confirm.

Press F10 to save changes and exit.

Refer this article to further troubleshoot no boot issues.

Also, update the drivers to the latest version using HP support assistant and check if it helps.

Refer this article to know how to use HP support assistant.

Hope to hear from your soon!

Have a great day ahead! 🙂

[martinnielsen92]

Hi, I finnaly got it working now without swapping any parts i did clean it up by using compressed air and took everything out and then in. One thing i was wondering that could have solved it. If the CMOS batter was taken out, could it be that the black screen was just the computer running to charge it up and then start ? Since it would boot after some time.

[A4Apollo]

 @martinnielsen92, thanks for your response and time.

Thanks for trying out the steps.

I am glad to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,            

Have a great day ahead! 🙂