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Top Student
Posts: 5
Member Since: ‎01-03-2012
Message 1 of 10 (11,767 Views)

HP Pavillion 2 years old does not turn on!

I went on vacation adn disconnected my desktop to avoid any electrical surges or blackout problems. When I returned my desktop does not turn on.  I took it to Stapkles and they said if it doesn't turn on they cannot diagnose a problem.  It is not even 3 yrs old.  Please help. I purchased it form you diirectly.

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Provost
Posts: 16,911
Member Since: ‎11-21-2008
Message 2 of 10 (11,756 Views)

Re: HP Pavillion 2 years old does not turn on!

[ Edited ]

Marilug, welcome to the forum.

 

When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.

 

This sounds to me like a failed power supply unit (PSU).  Here is a guide to help you troubleshoot the problem.  It would help to know exactly what happens when you push the power button.  Also, have you checked all of the connections?

 

Please click "Accept as Solution" if your problem is solved.

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Top Student
Posts: 5
Member Since: ‎01-03-2012
Message 3 of 10 (11,746 Views)

Re: HP Pavillion 2 years old does not turn on!

HP Pavilion slimline 3700 does not turn on, when I push the button nothing happens however the green light is on in the back.

Top Student
Posts: 5
Member Since: ‎01-03-2012
Message 4 of 10 (11,745 Views)

Re: HP Pavillion 2 years old does not turn on!

It's a Pavilion Slimline 3700 and nothing happens when I push the on button, except the green light  in the back is on.

Student
Posts: 1
Member Since: ‎01-04-2012
Message 5 of 10 (11,721 Views)

Re: HP Pavillion 2 years old does not turn on!

I have the same problem with my Pavilion slimline s3321p.  less than 3 years old.  It locks up and will not turn on but the green light on the back is on.  A yellow light sometime flashes from the power button.

Professor
Posts: 2,140
Member Since: ‎11-17-2008
Message 6 of 10 (11,691 Views)

Re: HP Pavillion 2 years old does not turn on!

[ Edited ]

Like Old_Geekster said, I would check the power supply:

http://support.hp.com/us-en/document/bph06788#N207

 

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
Student
Posts: 1
Member Since: ‎01-01-2014
Message 7 of 10 (4,819 Views)

Re: HP Pavillion 2 years old does not turn on!

model is GH15L wil not turn on

Professor
Posts: 2,140
Member Since: ‎11-17-2008
Message 8 of 10 (4,738 Views)

Re: HP Pavillion 2 years old does not turn on!

Hi gfuller1,

 

I'm not familiar with that model. Can you list the full name of the product? (for example, Pavilion H8-1010)

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
Top Student
Posts: 8
Member Since: ‎01-25-2007
Message 9 of 10 (609 Views)

Re: HP Pavillion 2 years old does not turn on!

[ Edited ]

I just had this problem with my 7-ish y.o. pavilion slimline and I was able to get to power on by plugging the power cord in *while holding down the power button*.

 

I had tried everything else including all the suggestions here and taking the whole thing apart and re-seating the the power plug in the motherboard.

 

I hope this helps.

Provost
Posts: 16,911
Member Since: ‎11-21-2008
Message 10 of 10 (603 Views)

Re: HP Pavillion 2 years old does not turn on!

@mikeweb

 

Thank you for posting your solution to the problem.  Normally, however, this is a sign that the power supply unit (PSU) may be failing.  I had a similar problem several years ago.  I found several work-arounds before the PSU failed.

 

Gooe luck!

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home

HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home

HP Photosmart 7520 AIO


++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation