PC will not wake up after sleep mode (2nd posting)

[bwolper]

Bought yesterday.  PC goes into sleep mode as it should.  The power light is blinking, as it should.  I return after some time (an hour or so) and I see the power light is on solid.  I try to wake the pc with mouse to no avail.  I try with the keyboard also to no avail.  I try the physical power switch, it also does nothing.  I have to push and hold the power button for ten or so seconds until the power light goes off.  I can then press the power button again and it comes on.  Any suggestions would be greatly appreciated. 

Please advise if this problem should be posted elsewhere.

Thanks.

[WAWood]

Newer Windows PCs use a hybrid sleep mode which is not reliable -- as you have found out the hard way.

I kept having this problem ALL THE TIME with my previous desktop because it took so long to boot into a working desktop, that I let it turn itself off and sleep.

Then I built a new one last year, and with an NVMe drive, it boots up completely inside of 5 seconds -- so I quit using sleep and hibernate.

I wish there was a simple solution (other than the one I found) but there is not -- you either live with the longer boot time, or you live with the unreliable sleep issue.  If this were mine, I would go into the Power settings and disable sleep.  The longer wait is frustrating, true, but at least you won't have the wake-up issues.

[bwolper]

Thank you so much for taking the time to answer my concern.  If there is anyone else having the same problem, I would welcome the input.  If this is such a wide-spread issue, I am surprised Microsoft hasn't addressed the problem.