• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-16-2017 03:02 PM

HP Recommended
Will not do anything when hitting f8. Screen remains black. Can not seem to get to anything after entering user password. Any ideas?
1 REPLY 1

‎04-17-2017 12:49 PM

HP Recommended

Greetings @Drw52, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are getting a blank screen after you login on your computer running on Windows 10. 

Not to worry, I will be glad to help. 

May I know the exact product number of your computer? Click here for assistance. (Please do not share the serial number of your computer.)

 

Please use this Microsoft interactive troubleshooter for the issue you are facing. 

Follow the instructions in the guided troubleshooter and let me know it goes. 

 

Keep me posted. 

 

Please do post your technical queries on our Forums for assistance. 

Chimney_83
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.