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‎03-27-2024 09:17 AM

HP Recommended
Operating System: Chrome OS

Hello. I own a Hp chromebase 21.5” All-in-one touch screen. The problem is that the screen is black but the light is on. I tried everything to fix it like resetting it but it still won’t work. Any suggestions?

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‎03-28-2024 08:46 AM

HP Recommended

Here's a video from HP Support about Diagnosing Chromebook Issues:


https://www.youtube.com/watch?v=ZVWtXGMMzIM



I am a volunteer and I do not work for, nor represent, HP
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