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HP Recommended
HP tiuchsmart 310-11251PC
Microsoft Windows 10 (64-bit)

 When i switch on the light comes on the fan starts and thats it just black screen the disk light comes on then off and no sound from inside

1 ACCEPTED SOLUTION

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HP Recommended
I tried changing ram and cmos batt but stil have the same problem. The warranty is finshed so guess i will need to find a tech. Thanks for the help.

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2 REPLIES 2
HP Recommended

 

Is the computer so "new" that it still is covered by the HP warranty?

If so, HP will fix it, for fee.

 

Otherwise, your problem could be:

* bad power supply;

* bad RAM;

* bad motherboard (blown/leaking capacitors);

* bad CPU;

* dead disk-drive;

* dead video-circuitry, i.e., no output to screen;

* bad on/off switch;

 

Trouble-shoot, or take it to a qualified computer technician, to have it looked it.

 

Hopefully, your disk-drive is fine, i.e,. all your personal files can be removed, if the disk-drive is attached as a "slave" disk-drive on another computer.

 

HP Recommended
I tried changing ram and cmos batt but stil have the same problem. The warranty is finshed so guess i will need to find a tech. Thanks for the help.
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