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- HP Community
- Desktops
- Desktop Boot and Lockup
- Wake from sleep/reboot: boot device not found

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10-19-2016 12:37 PM - edited 10-20-2016 07:40 AM
Our machines, when they sleep, then try and wake up again, get a "no boot device found" error. reboot, it goes into diagnstics. Reboot again, it goes into attempting bootp. Reboot again, it starts windows 10 normally.
I have turned off all os options with regards to sleep (high power power mode, turned off hybrid sleep, turned off "turn off hard drive after" etc..._) all to no avail.
Any ideas? Thanks
update: found we had a slightly older bios, so I'mgoing to see if that helps (.012 vs.014) No affect.
11-09-2016 04:26 AM
To resolve this issue, perform the following steps to update the following firmware and drivers:
1) Update the system BIOS.
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7633279&swItemId=vc_172532_1&swEnvOid=419...
2) Update the HP Business Desktop ME Firmware.
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7633279&swItemId=vc_175559_1&swEnvOid=419...
3) Update the Intel Management Engine Driver.
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7633279&swItemId=vc_168321_1&swEnvOid=419...
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
GBL84
11-16-2016 07:34 AM - edited 11-16-2016 07:45 AM
I installed the changes as suggested. No change to status. Machine still will try to wake from sleep w/ hard disk not found.
I'm going to try turning off Wake on LAN, and if that's not it, then I'll try turning off wake from mouse & keyboard.