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HP Recommended
HP 15-f023 wm Notebook

I was given an HP 15-f023 wm because it no longer worked. I purchased a new power adapter, but it would still not boot.

 

I finaly got it to run the Diagnostics, which stumbled on the Hard Drive Smart Check.

 

I got the following Failure ID:  94WKG0-7GX87L-MFPV6K-60ES03

 

The Product ID is J9M28UA#ABA

 

Can anyone tell me what this Failure means and how I can repair it?

 

Many thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

Hi,

 

Unfortunately this error indicates a hardware failure on the hard drive, it must be replaced by a new.

 

Check the manual, page 44

 

http://h10032.www1.hp.com/ctg/Manual/c04763947

 

750 GB, 5400 rpm 778190-001

500 GB, 5400 rpm 669299-001

View solution in original post

3 REPLIES 3
HP Recommended

 

Hi,

 

Unfortunately this error indicates a hardware failure on the hard drive, it must be replaced by a new.

 

Check the manual, page 44

 

http://h10032.www1.hp.com/ctg/Manual/c04763947

 

750 GB, 5400 rpm 778190-001

500 GB, 5400 rpm 669299-001

HP Recommended

Thank you, Carlos.

HP Recommended

 

You're welcome

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