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HP Recommended
HP mini 110
Microsoft Windows XP

Hi.  please help, I lost the password (power-on password) to your old laptop. what information should be provided?

s/n CNU0023NW9; p\n VJ213EA#UUW

Thank you.

"halt code": CNU0023NW9

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ElJonson

 

Enter     e9l117f9do     ( 3rd character is a lower case L )

 

Regards,

 

DP-K

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

1 REPLY 1
HP Recommended

@ElJonson

 

Enter     e9l117f9do     ( 3rd character is a lower case L )

 

Regards,

 

DP-K

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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